Dear Living with LionsI would like to share my experiences with you.Does what it says on the can but dont believe the rest.My sons wanted to go on a dream holiday to watch England play cricket in the Barbados.Two of my sons have a life limiting condition called Alstrom Syndrome which has left them totally blind and with hearing loss this was pointed out to LWTL on several occasions before the trip.The hotel was well positioned, the transfer to and from the hotel and to the matches were organised well.Before and when we arrived TLWL representative said he would do as much as he could to make the holiday special for my sons saying he was trying to sort out players to come and meet them, trying to organise to meet the commentators from the radio as this was their way of listening to the test match and understanding what was going on. A tour of the ground when the match had finished and even that he knew some one in the yacht club and he would attempt to organise a catamaran day cruise for the lads all of which made my sons very excited. Unfortunately as everyday passed it be came more and more clear that none of the above were not going to happen.As for the catering for my sons disabilities no effort was made on the part of LWTL to make life easier or more accessible. We were located on the top floor of the hotel with no lifts, even worse at the ground we were located on the highest stand, again no lifts and the only toilets available been on the ground floor. The view was very good a bit ironic really. Our LWTL rep did say he had met a member of the commentary team in the part of the ground he was in and had asked for them to give my sons a mention.The holiday was a massive let down mainly due to expectations of the promises please could you refrain from making them in future then I wont feel like its me whos let my sons down.Your SincerelyBrian Vasey
The LWL team were very helpful in sorting out our bespoke final Lions test trip to NZ. They made sure the serviced apartment room in Auckland was the right size for our party of four (including two kids), and were very responsive to all queries before we departed for NZ. And seats for the game were great - we were sat next to the Auckland Blues squad! Great job all round - thanks to James, Gail and Gwyn.
Living With The Lions Sports Travel is a UK Travel Agency based in Tewkesbury, South West England. Living With The Lions Sports Travel is located at Conderton, Tewkesbury GL20 7PP, UK.
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