Would give 0 stars if i could. Ordered a takeaway at 7.15pm. Email said food would be here at 8.07pm. No sign of it at 8.30pm!! Rang the restaurant and they said it would be here in 2 minutes, that was at 9.15pm. It's now 9.35pm and still no sign of it!!! Wish I hadn't bothered now. Delivery driver rang at 10pm to say he was lost. Told him to forget it. 2 hours after delivery time. 3 hours after ordering!! Gone past it by then.
I would have given them negative stars if possible. I phoned to order a take away spoke with a man who didn't seem to know what he was doing, did not make much sense and was a little frustrating to order from. He told me my order had to be over 18 for delivery, I had a menu that was put through my door stating it needed to be 15. He went off to speak to the manager and agreed to deliver my takeaway of (14.85). He took payment of the order and then said oh it will be over an hour, I was shocked and said wow that long, he replied yes you live far away and we have paying customers that are paying for delivery that need to get theirs quicker as we are delivering yours with no delivery charge and you live far away it will be that long. I replied, I would have gone somewhere else if you had told me before but you have already take my money and he laughed down the phone at this. The take away turned up 1hr 10 mins after the order. Unfortunately the Chicken korma I had was inedible, there was an over powering taste of cardamon which completely ruined it. All it was was chunks of chicken were hard and dry and a horrible sauce, the other items were nice. I phoned to explain this to the same man who answered the phone earlier and he did not have anything to say really, after getting across to him that it was inedible, he said he could offer a replacement but it would take time to get to me again, by that point of getting my food it would have been 2+ hours after phoning, I expressed that I was annoyed and upset with the service, and this man again laughed down the phone and did not take my disappointment and upset seriously. I asked what he could do about it and he had no answer except he would speak to the manager (that was now all of a sudden not there) and get back to me.. I am still waiting on that call. I WOULD NEVER RECOMMEND THIS PLACE !!!!!
Recommended by a friend, well worth a visit.Its now my turn to recommend someone, the food was excellent and with a service to match.
Tonight was a taster night food was lovely, Just one curry to hot for us to eat. All we paid for was drinks. Very friendly and a nice warm welcome. Very busy. We would go again
Great food and service. Cannot understand the bad review! Staff are very friendly and attentive. The food is very tasty, nicely cooked and presented. Every where is very clean and the decor is easy and relaxing. I highly recommend this as a good place to eat out.
Rajbari is a UK Restaurant based in Tewkesbury, South West England. Rajbari is located at 29 Barton St, Tewkesbury GL20 5PR, UK.
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