The following review reflects my personal opinion.Our experience with this firm was very upsetting. My elderly grandparents used Thomson & Bancks to make their wills and appointed the firm as executors to their estates, thinking they were in safe hands. When they died, the firm refused to act as executors in either case, but then charged the estate several hundred pounds for standing down. Not only that, but they refused to release the original wills and other documentation, which we had provided them with in good faith, until we as beneficiaries paid their invoice, thus preventing us from obtaining probate and settling the estate before having to find the funds to pay them.I specifically asked what their charges would be during the initial consultation, but was not given the answer and instead I was told that these would be explained in their correspondence after the event. Little did I know, they were already billing us for this meeting, but refusing to explain their fees.At no point did Thomson & Bancks detail their reasons for renouncing probate. The only up side was that we had to seek advice from another law firm, which only charged a fraction of the costs that we would have incurred had we used Thomson & Bancks to settle the estate. When I tried to raise the issue with Thomson & Bancks over the phone, they hung up on me!I would not trust this firm to make me a cup of tea (for fear they'd invoice me for it a week later), never mind to handle my financial affairs, and our family will not be using them in the future.(Names changed to protect family privacy.)
I cannot rate Thomson & Bancks Solicitors highly enough. We have used Sylvia Gillham and her team to undertake the conveyancing on both our last house purhases, the last of which was a tricky affair. Professional and diligent. No stone was left unturned and we were given sound advice and support throughout the whole process. All enquiries were met with speed and efficiency. Great team. Can't thank them or recommend them enough.. especially as we live in Devon and not Worcestershire!
Lovely solicitors.
Very professional. Really helpful. I would recommend Thomson & Bancks Solicitors to friends and family.My solicitor explained everything clearly and was always happy to discuss any concerns I may have had. My case was successful and has enabled me to achieve some of my dreams.
Thomson & Bancks Solicitors is a UK Lawyer based in Tewkesbury, South West England. Thomson & Bancks Solicitors is located at Thomson & Bancks, 27 Church St, Tewkesbury GL20 5RH, UK.
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